Privacy Policy

At Matlock Farms, your privacy matters. We collect only what we need to run the farm, fulfill orders, and stay in touch—and we treat your information with care.

Information We Collect

When you interact with our site or place an order, we may collect:

Your name
Email address
Shipping and billing address
Payment information (processed securely by third-party providers)
Order details

We do not collect more information than necessary.

How We Use Your Information

We use your information to:

Process and ship orders
Send order confirmations and updates
Respond to questions or requests
Improve our website and offerings

We do not sell, rent, or trade your personal information.

Payments

Payments are processed securely through trusted third-party providers (such as Wix Payments, Stripe, or PayPal).
Matlock Farms does not store or have access to your full payment details.

Email Communication

If you provide your email address:

We may send order-related emails (confirmation, shipping updates)
You may receive occasional updates from us if you’ve opted in

You can unsubscribe from non-essential emails at any time.

Cookies & Analytics

Our website may use cookies or similar technologies to:

Ensure the site functions properly
Understand how visitors use the site

These tools help us improve the experience but do not identify you personally.

Sharing Your Information

We may share limited information only when necessary to:

Fulfill and ship your order
Process payments
Comply with legal requirements

We share information only with services that help us operate the site and run the farm responsibly.

Data Security

We take reasonable steps to protect your information and use secure platforms to store and process data. While no system is perfect, we work to keep your information safe.

Your Choices

You may request to:

Review or update your personal information
Stop receiving non-essential emails

To do so, contact us using the information below.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes to our site or practices. Updates will be posted here.

If you have questions about this Privacy Policy or how your information is handled, please contact us through the website.